20 Research-Driven Insights to Jump-Start your B2B Website Redesign Over the years, the gotomedia and gotoresearch teams have worked with a wide variety of B2B enterprises to enhance their websites. In most cases, we conduct original user research to uncover unique customer behaviors, assumptions and desires. It’s fascinating work that never fails to generate surprising insights leading directly to new …
Rapid UX Research Cycles Webinar
Kelly Goto will be presenting a one hour talk at a Nielsen Norman Group webinar on Thursday, April 26, 2018 (01:00 PM ET / 10:00 AM PT) Register for this live event Topic: Rapid UX Research Cycles Customers are getting smarter while their behaviors are becoming more complex. Companies today are now faced with a very harsh reality: their products and …
7 things to know when outsourcing your UX
If you are an in-house UX strategist or product manager bringing in an external UX research agency, you might be wondering how to get the most from the collaboration. We’ve found that companies don’t always know what to expect, what to request from a UX consultancy, or how to socialize the research within the company, and therefore might not be …
Using Empathy Mapping to Drive Design
We are delighted to be guests for an up-coming webinar hosted by the good people at Aging 2.0. TOPIC: “With, Not For” Designing Innovations in Aging through Empathy Mapping and Inclusive Design Teams NOVEMBER 15TH, 2016 – REGISTER FOR THE WEBINAR ON EVENTBRITE We have the ability to create experiences that are situationally appropriate and environmentally aware, regardless of age, …